As Indonesians, we are born with a fighting spirit, a willingness to go the distance.
However, barriers stand in our way, blocking us from the future we seek.
So we seized the courage to start our journey, to open up access to a fair economy for all.
Through technology, we believe we can fight these challenges.
Revolutionize micro, small, and medium enterprises to grow and lead.
We want to make commerce possible for everyone & everywhere.
Now, look how far we've gone...
From selling and buying, to logistics and everything.
a family
We started out as a marketplace platform and grew into an all commerce platform, empowering both users and communities as one company: .
That is who we are, an all commerce company that keeps evolving and innovating.
+M
Users
M
MSMEs Partners
Through business expansion and strategic acquisition, we keep growing our entities under the family.
We carry on opening more doors of opportunity, businesses, and foster prosperity with continuous innovation for you.
We believe with , everyone is ready to conquer the future.
More about and family
is an all commerce company that aims to make a Fair Economy accessible for all. We want to help all Micro Small and Medium Enterprises (MSMEs) get access to capital and infrastructure required to grow through technology and lead Indonesia to a better economy.
Started as a marketplace platform, we have grown into an all commerce platform with more than 100 million users and 13.5 million MSME partners that utilize our platform and technology for commercial activities.
Our business lines include marketplace, offline to online (o2o), business to business (b2b), financial services, logistics, and many others with the focus on serving merchants and mitra as customers.
Many conventional companies tend to get comfortable with doing the same things over time. As an all commerce company, is not a conventional company, and we do not intend to become one.
We continue to innovate through strategic acquisitions to stay relevant. We are willing to make big bets in areas that we feel are important and create meaningful results.
The Family is a collection of companies that keep growing through innovation.
Bukalapak marketplace serves our end-buyers with physical and virtual products from various categories, including handphones, gadgets, hobbies, fashion, fresh-goods and games. Bukalapak also serves both end-buyer and merchants with comprehensive finance-related services from insurance, loan financing, investment (mutual funds, golds), and digital banking.
To empower MSMEs and entrepreneurs, Bukalapak also provides merchants with the ability to sell everywhere, anywhere. Our sales-channel solutions enable merchants to sell through various social media platforms such as Whatsapp, Instagram, as well as managing their customer data. Bukalapak also provides merchants and partners with advertising solutions throughout our platforms and beyond.
Bukalapak provides solutions for offline merchants covering warungs, traditional kiosks and individual agents. We ensure no MSME is left behind by enabling them to sell various physical goods and also offer virtual products as well as basic financial services to unbanked Indonesians. In addition to offering services such as remittance, bill and tax payments/ micro investments, our Mitras also provide games vouchers, and even serve as an efficient distribution chain for national food aid programs and other social services.
Mitra Bukalapak now offers over 42 virtual products, an online investment platform, and enables mitras to provide contactless and cashless payments for their customers through QRIS. This increased the number of transactions at a mitra and helped the government to accelerate financial inclusion in Indonesia.
Mitra Bukalapak is now expanding to more different businesses, including B2B, opening offline stores for first-party products and enabling warungs and mitras to sell a broader range of products, such as handphone accessories, automotive, fashion items.
BukaPengadaan is an eProcurement ecosystem solution connected to 7mn SMEs to procure goods and services for thousands of corporate and government customers. As a digital transformation partner, BukaPengadaaan ensures processes are effective, transparent and accountable.
Trusted by its partners, BukaPengadaan provides physical and virtual products, services, financing options and platform integrations to enable SMEs to access a higher playing field to grow and expand in selling its products and services to corporations and governments across nations.
As an official partner to the Indonesian Government’s LKPP procurement platform, BukaPengadaan has helped the government to accelerate digital inclusion and empower SMEs.
BukaSend is a logistics aggregator that provides a single entry point to manage multiple logistic vendors, offering best-in-class shipping experience at competitive pricing & operational SLAs.
Trusted by thousands of MSMEs, social commerce entrepreneurs, BukaSend partners with major logistic service providers like GrabExpress, JNT, Sicepat, and Anteraja offering both pickup and drop off services.
BukaSend is also available to the millions of Mitra Bukalapak, who can sign up as a logistic agent without any paid up capital. The Agen BukaSend initiative offers lucrative commissions and provides Mitra Bukalapak with additional income to grow their business.
Itemku is a digital marketplace that aims to make digital entertainment inclusive. Our mission is to help everyone get easy access to video games, music, movies and social apps.
Itemku started as a price comparison site for video game items and currencies. Later on, we evolved into a fully-fledged eCommerce site focused on gaming digital products and recently expanded into non-gaming digital products.
In order to widen our coverage, we apply the 3C philosophy: Commerce, Content and Community. Our own marketplace itemku is the commerce part, our blog platform EXP satisfies the need for content and itemku Forum acts as the hub for our community to interact and express themselves.
We aim to give everyone access to the financial system especially through investing, regardless of their background or bank account balance. Through strategic partnership between Bukalapak and Ashmore, BIB launched BMoney and put accessibility and affordability as the core of our offerings. Customers can start investing from Rp1,000 and will not be charged any commissions to buy or sell investment products in our platform.
In addition, we understand security is essential in doing financial transactions, thus we work closely with regulators to protect our customers and have the entity fully registered and supervised by OJK. With support from Ashmore, one of the largest asset management companies with more than 25 years experience, BMoney hopes to provide added value for users, especially in terms of choosing the right investment product, as well as providing advisory to both novice and seasoned investors.
We believe in building accessible financial services for Indonesian mass market. By leveraging the Bukalapak ecosystem and Standard Chartered banking products, BukaTabungan aims to provide basic financial services from bank account, remittance services, as well as productive and consumptive loans.
With a 5 minutes fully online savings account opening process, competitive interest rates for savings account & loans, free transfer and withdrawal features, no admin fee savings account, and hundred of thousands of cash in & cash out points, BukaTabungan aims to create an inclusive economy that creates prosperity for all.
is about businesses prospering through strong leadership, management and rigorous innovation. We will rigorously handle capital allocation and make sure each business is executing well.
For us this is a very exciting new chapter of .
We liked the name because it means open. Open doors of opportunity, open doors of businesses and open doors for fostering prosperity and empowering MSMEs.